SHIPPING POLICY
Because love shouldn't come with shipping fees. 💌✨
We Ship Free — Everywhere
Yep, you read that right.
We offer FREE worldwide shipping on all orders, no matter where you (or your lucky someone) lives. From New Zealand to New York, we’ve got you covered — no extra costs, no surprises. Just gifts, love, and a little anticipation. 💖✈️
How It Works
Once you place your order, our magic begins behind the scenes.
We custom-prepare your gift (especially engraved items), wrap it with love, and send it off with care from our fulfillment partners.
Because we work with trusted global suppliers to bring you beautiful pieces without the retail markup, delivery typically takes 7-10 business days.
(Trust us, it’s worth the sparkle on her face when it arrives.)
Processing Time
• Orders are processed within 1-3 days
• Engraved or personalized items may take a little longer
• Once it ships, you’ll receive a tracking number so you can follow the love all the way to your door
Estimated Delivery Time
🌍 Worldwide Shipping: 7–10 business days
📦 Tracking provided: Always
💖 Surprise included: Guaranteed
Where We Ship From
Your order may ship from one of our trusted warehouses in Asia (primarily via our fulfillment partners in Hong Kong). We chose this model to offer you high-quality gifts without the luxury price tag.
Delays & Customs
Sometimes, shipping carriers or customs officers like to take their sweet time. If your order is held up, don’t panic — just email us and we’ll check in with Cupid’s delivery crew.
We are not responsible for customs fees or delays, but we’re always here to help.
Lost or Late Orders
If your order hasn’t shown up after 30 days from the ship date, email us at info@bearmylove.com and we’ll sort it out with a refund or replacement. You won’t be left hanging. 🐻
Questions?
We’re only an email away.
Message us at info@bearmylove.com — we’re fast, friendly, and really good at fixing things.
With love & safe travels,
The BearMyLove Team
💘✈️